Privacy Policy
Last updated: [DATE] · Effective: [DATE]
Homeluxe Builders (“Homeluxe Builders,” “we,” “us,” or “our”) is a general contractor based in Frisco, Texas, serving the Dallas–Fort Worth metroplex. This policy explains what personal information we collect through homeluxebuilders.com, why we collect it, and what we do with it.
We keep this deliberately short and specific. We only collect what we need to quote and complete your project.
1. Information you give us
When you submit our estimate request form, we collect:
- Name
- Phone number
- Email address
- City
- Project type and project details you choose to share
If you call or email us directly, we keep a record of that correspondence.
2. Information collected automatically
Our web host records standard server log data, including IP address, browser type, and pages visited. This is used for security, troubleshooting, and preventing abuse. We do not use it to build a profile of you.
Cookies
We do not use advertising or tracking cookies on this site. Cookies may be set for essential functions such as keeping the site working correctly and preventing spam form submissions. Our fonts are self-hosted, so loading this site does not send your information to a font provider.
If we add website analytics or advertising tools in future, we will update this policy before doing so.
3. How we use your information
We use the information you provide to:
- Respond to your estimate request and answer your questions
- Contact you by phone, text, or email about the project you asked us about
- Prepare a scope of work and a fixed-price proposal
- Schedule and carry out work you hire us to do
- Keep records required for permits, warranties, and our own business records
Calls and text messages
By submitting our form, you are asking us to contact you about your project, and you agree that we may call, text, or email you at the details you gave us. Standard message and data rates may apply. You can ask us to stop contacting you at any time by replying STOP to a text, or by emailing office@homeluxebuilders.com. We do not send marketing texts or newsletters unless you separately ask us to.
4. We do not sell your information
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing.
5. Who we share information with
We share information only with service providers who help us run the business, and only to the extent they need it:
- Web hosting — stores the website and form submissions
- Email provider — delivers the notification email when you submit the form
- Subcontractors and licensed trades — where they need your name, address, and project details to perform work on your home
- Professional advisers, or where required by law — for example, permitting authorities, insurers, or a lawful request from authorities
6. How long we keep it
Estimate requests that do not become projects are kept for a reasonable period so we can follow up, then deleted. Records relating to work we actually performed are kept longer, because permits, warranties, insurance, and tax rules require it.
You can ask us to delete your information at any time (see Section 8).
7. Security
The site is served over an encrypted (HTTPS) connection and form submissions are stored on our host’s systems with access limited to Homeluxe Builders staff. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information.
8. Your rights and choices
Depending on where you live, you may have the right to:
- Know what personal information we hold about you
- Request a copy of it
- Correct information that is wrong
- Ask us to delete it
- Tell us to stop contacting you
To make any of these requests, email office@homeluxebuilders.com or call (214) 810-4215. We will respond within the timeframe required by applicable law. If we decline your request, you may appeal that decision by replying to our response and telling us why; we will review the appeal and explain our decision in writing.
9. Children
This website is intended for adults engaging a contractor. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
10. Links to other sites
Our website links to our Google Business Profile and may link to other third-party sites. We are not responsible for their privacy practices, and this policy does not apply to them.
11. Changes to this policy
If we change this policy, we will update the “Last updated” date at the top of this page. Material changes will be made clear on this page.
12. Contact us
Homeluxe Builders
Frisco, TX 75035 · Serving the Dallas–Fort Worth metroplex
Email: office@homeluxebuilders.com
Phone: (214) 810-4215